NYC Move-In Cleaning 
by New York's Best Maids

We recommend a deep cleaning every 3-6 months, depending on your lifestyle, pets, and the size of your home.

It's not necessary, but we recommend being available at the start and end of the service if possible.

For an average NYC apartment, a deep cleaning usually takes 4-6 hours. Larger homes may require more time.

If necessary we may use products that you may provide to ensure the safety for all family members, including pets.

Absolutely! We offer post-renovation deep cleaning to remove dust and debris from construction work which is an entire different service package meant for post-renovations.

Yes, if required we bring all necessary cleaning supplies and equipment unless notified otherwise.

Yes, we are fully insured for your peace of mind.

Certainly! We can customize our deep cleaning service to focus on areas of particular concern to you.

Clear clutter from surfaces, secure valuables, and ensure access to all areas you want cleaned. We'll handle the rest!

We may have same-day or next-day availabilities but we recommend booking at least 1-2 weeks in advance, especially during peak moving seasons (summer and early fall).

While not required, we recommend being available for the final walkthrough to ensure your complete satisfaction.

We offer a 100% satisfaction guarantee only for flat rate cleanings. This means ff you're not happy, we'll re-clean any areas of concern at no additional cost if notified within 24hrs of scheduled service and the reclean must be scheduled within 4 days of initial.

We dust and spot-clean walls as part of our standard service. Full wall washing is available as an add-on service.

Yes, we have experience dealing with various pest-related cleaning needs but we require you to hire a pest control business to deal with the pests before any cleaning is completed.

For safety reasons, we clean interior windows and sills. Exterior cleaning for high-rises typically requires specialized services.

Our teams are experienced in navigating NYC parking. Any potential parking fees will be added to our service cost.

We service all of the boroughs of New York City Brooklyn Queens The Bronx Staten Island Manhattan Also, we are now expanding to the rest of new york state! Contact us and we may be able to service you!

We offer two transparent pricing options: Hourly Rate: With our hourly rate, you have the flexibility to book our cleaning services for a specific duration. Our team focuses on addressing your priorities within the time you've booked, ensuring a thorough cleaning of designated areas. Flat Rate: Opt for our flat-rate service for your entire home. This comprehensive package includes a worry-free satisfaction guarantee. If, within 24 hours of our service, anything doesn't meet your satisfaction, we're committed to returning promptly, free of charge, to ensure it's right to your liking.

We offer a comprehensive range of cleaning services tailored to suit your needs: Deep Cleaning: Our thorough and detailed cleaning ensures every corner is meticulously cleaned, leaving your space refreshed and sanitized. One-Time Cleaning: Need a one-off clean? We've got you covered with our single-session cleaning service, perfect for special occasions or when extra help is needed. Move Out Cleaning: Leave your previous place spotless with our move-out cleaning service, ensuring a smooth transition to your new home. Recurring Cleaning: Choose from weekly, biweekly, or monthly cleaning schedules to maintain a consistently clean and tidy space that fits your lifestyle. Carpet Cleaning: Our carpet cleaning service revitalizes your carpets, removing dirt, stains, and allergens, leaving them fresh and renewed. Office Cleaning: From small offices to large corporate spaces, we provide professional cleaning services to maintain a clean and conducive work environment. Post-Construction Cleaning: We specialize in post-construction cleaning, eliminating dust, debris, and residue, making your space move-in ready.

By default, we use high-quality cleaning products that effectively tackle dirt and grime for our standard cleaning services. However, we understand the importance of eco-friendly options. If you prefer environmentally safe products for your cleaning, simply notify us when booking your service. We'll happily accommodate your request and ensure that our team uses eco-friendly cleaning products, promoting a greener and healthier cleaning experience for your home or office.

Only for our flat-rate cleaning option, we offer a worry-free satisfaction guarantee. If, within 24 hours of our service, you find any aspect that doesn't meet your satisfaction, please let us know. We're committed to making it right by promptly sending our team back to address any concerns, ensuring that your home or office is cleaned to your complete satisfaction, free of charge.

Yes, there is a 100% service fee charged if our cleaners arrive but are unable to enter your property for any reason. This fee applies in various situations, such as: The door is locked and no one is home to provide access A keypad code or smart lock isn't working A garage door opener fails to function Any other circumstance preventing our team from entering the premises This policy is in place because our team has allocated time for your cleaning, traveled to your location, and is prepared to work. When they can't access the property, it results in lost time and potential scheduling conflicts. To avoid this fee, please ensure: Your home is accessible at the scheduled time Any entry codes or keys provided are current and functional Someone is available to let the cleaning team in if necessary

Booking a cleaning service with us is easy! You can reach out to us via phone call or email to schedule your cleaning session. Alternatively, visit our Pricing Rates page to fill out our pricing form or head to our Contact page to get in touch. We're here to make the booking process as convenient as possible for you!

By hiring us, you agree to our policies. We value the services we provide. To maintain our business integrity, we take non-payments or dispute charges for cleaning labor seriously. Here's what you need to know: If you haven't paid for services rendered: We'll reach out to you right away to resolve the issue. Late fees will start adding up, increasing what you owe. If we don't receive payment within 31 days of service, we will: A) Send your account to collections B) File a claim in small claims court These actions could hurt your credit score and lead to extra fees or legal costs. The total amount, including late fees, will be subject to collection or legal action. We encourage you to contact us immediately if you have concerns about a charge. We'll work with you to address the issue. Remember, not paying doesn't make the debt go away